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Frequently Asked Questions

All about Dowda Senior Consultants

How does Dowda Senior Consultants help?

Dowda Senior Consultants provides compassionate, experienced, and ongoing guidance to Richmond seniors and their families by specializing in senior living options to help seniors achieve their goals. Whether seniors desire to safely live at home and “age in place” or navigate the options for senior living communities in the Richmond area, our team continues to walk with our families wherever their journey takes them–supporting, advocating and navigating next steps for care together. Through an expert-based, highly experienced, networked approach, our team guides and equips families in finding the care and support they need throughout their journey. All of our consultant services are offered at no cost to seniors and their families.

What kind of things does Dowda Senior Consultants help with?

Some of the resources and recommendations we offer to seniors and their families include:
+ Dowda Senior Consultants’ Advisory Services and partnership in navigating and visiting Independent Living Communities, Assisted Living Communities, Memory Care Communities, Continuing Care Retirement Communities and Skilled Nursing Facilities;
+ Recommendations for reliable, well-respected Home Care Companies, Companion Care, Geriatric Physical Therapy, Palliative and Hospice Care, Rehabilitation Facilities, hearing-assisted phones and technology, and more;
+ Personalized Dementia Care Training and support;
+ Recommendations for support and assistance with packing, decluttering, unpacking, organizing, and moving;
+ In-home or exterior adaptations and/or renovations;
+ Elder Law support;
+ Financial Advisor recommendations;
+ Senior fellowship, fun, and events; Senior programs within the RVA Community, Senior support services, and more.

It is our privilege, at Dowda Senior Consultants, to help you navigate any needs that you or your loved one may have on their journey.

(Note: While Dowda Senior Consultants’ advisory services come at no cost to the senior or their family, some of the businesses or community partners with whom we work may charge for their services.)

Does your team work with all Richmond-area Senior Living Communities?

Dowda Senior Consultants does not work with all Richmond-area Senior Living Communities. Our goal is to promote a high standard of care, so we partner with communities who meet this expectation. We partner with communities in all areas of RVA and we also work with communities who provide a range of services at various price points.

Does Dowda Senior Consultants’ team help seniors “age in place?”

Yes, it is a privilege for our team to support seniors who have the goal of safely staying home. Through our network of experienced resources, we are able to help seniors and their families find excellent care so they can achieve their goals. Our passion for working with and supporting seniors who desire to “age in place” sets us apart from others in the senior placement industry.

What is the cost of Dowda Senior Consultants’ service?

Dowda Senior Consultants’ advisory services are free of charge to all seniors and their families whether the senior moves to a senior living community or decides to “age in place.”

If Dowda Senior Consultants’ services are free to seniors and their families, how does DSC generate income?

Dowda Senior Consultants receives a referral fee when we help seniors transition into senior living communities. This referral fee structure is an “industry standard” for senior placement agencies; however, Dowda Senior Consultants intentionally uses a significant portion of our revenue (over 20%) to support seniors throughout the Greater Richmond area. Our team’s on-going relationship within the Senior Living Communities often provides an opportunity for our Senior Advisors to advocate for our seniors and families and, oftentimes, get them a better “deal” as a result of their trust in our team. Unlike other placement agencies, Dowda Senior Consultants redirects our profits to provide aid for seniors in need and support to seniors who desire to “age in place” as well as providing fellowship and community events for seniors, dementia training, and dementia caregiver support. Dowda Senior Consultants strongly believes all seniors deserve the opportunity to safely receive great care – whether that is at home or within a senior living community.

What is the “DSC Senior Fund”?

The “DSC Senior Fund” is a fund designated to support seniors in the Greater Richmond area. This allows our team to work with and care for seniors with financial needs, seniors who need a high level of care, and seniors who desire to “age in place” or stay safely at home. In addition to supporting individuals, this fund also supports the senior community throughout the Greater Richmond area through sponsoring dementia care, support, and training events; community-wide events, fellowship and fun; and through dementia date-nights, senior living informational sessions and workshops. The “DSC Senior Fund” supports all seniors with the ultimate goal of giving all seniors access to great options and opportunities to achieve their goals on their senior living journey.

If I would like someone from Dowda Senior Consultants to come and speak to my group, who should I contact?

It is a privilege for our team to meet with folks who are desiring to learn more about dementia care or about the various senior living options in the Greater Richmond Area. If you would like someone from our team to come and speak to your business, church group, neighborhood association, women’s club, etc., please don’t hesitate to reach out to us here and send us a message about your upcoming event or group.

Why contact Dowda Senior Consultants?

Why should I contact Dowda Senior Consultants rather than doing my own research?

Contacting Dowda Senior Consultants allows our experienced team of Senior Advisors to work together with you so that we can help you truly understand each community and navigate an otherwise complex process. We stay in touch with the seniors and families within our Dowda Senior Community for their entire journey, which allows our team to have first-hand knowledge and on-going, current experience within the communities. Oftentimes, we can connect seniors and their families with a current senior living resident’s family, so you can hear about their experiences and have your questions answered.

How is Dowda Senior Consultants different from other placement agencies?

Dowda Senior Consultants provides comprehensive, on-going support to the seniors with whom we work as we continue to advocate and care for them throughout each next step. Our team stays with our clients – we continue to visit our seniors and we support them, whether they are at home or living in a senior living community. For example, our team visits seniors on their birthdays with baked goods, visits seniors with out of town family, and continues to advocate for our seniors within their senior living communities. Additionally, through the DSC Senior Fund, Dowda Senior Consultants provides on-going, in-home support for seniors who desire to “age in place” and safely live at home. We believe that all seniors should have access to safe options and reliable resources, so we intentionally designate funding to support seniors throughout the larger RVA community. We also provide dementia care training and support as well as fun-filled fellowship events for seniors within the larger community.

How do I get started with Dowda Senior Consultants?

The best way to get started with our team is to give us a call and connect with one of our Senior Advisors: 804.234.3627. You may also fill out our “contact form” if you prefer that we call you. We are happy to meet with families in person or virtually, if you prefer. Someone from our team is available for support anytime it is needed, and we often support families in crisis over the phone. If you are planning ahead or even unsure of what you may need, please reach out to us. If your family is overwhelmed and may only make one phone call, please call our team — it is our privilege to walk this road alongside you. 804.234.3627

The Nitty-Gritty of senior living options in RVA

What is the best senior living community in Richmond?

While Dowda Senior Consultants has a wealth of personal experience and knowledge about the 90+ senior living communities in the Greater Richmond Area, we do not believe that there is one single “best community.” Instead, our goal is helping seniors (and their families) find the community that is the best FIT for them. Dowda Senior Consultants’ on-going experience in the communities allows our team to know and understand the communities – and their staff – personally and first-hand. This expertise and experience enables our team to help guide you as we navigate the next best step for your loved one.

What areas do you serve?

We offer our consultation services to seniors and families throughout the Greater Richmond area.

Why should I use your service rather than doing my own research?

Reaching out to Dowda Senior Consultants allows us to work together so that we can help you truly understand each community and navigate an otherwise complex process. We stay in touch with the seniors and families within our Dowda Senior Community for their entire journey, which allows our team to have first-hand knowledge and experiences within the communities. Oftentimes, we can put you in touch with a family who has a loved one living within a specific community, so you can talk with and have your questions answered by someone who can personally address your concerns.

What happens if my loved one does not move into a community? Will we end up having to pay for your services?

No. Dowda Senior Consultants’ advisory services are free of charge regardless of whether your loved one moves. It is our pleasure to be able to support seniors in finding the best living situation and fit for them – whether that is moving into a senior living community or safely continuing to stay home and “age in place.”

What if my loved one does not want to move? What if they might move, but it will be in the far future? Is it a waste of your time for me to call you?

Absolutely not! Dowda Senior Consultants always enjoys helping families plan ahead or discuss the various options for senior living, whether that is safely staying at home or moving. Time and again, the families with whom we work share that having a conversation with our team has helped provide them with a better understanding of available options along with peace of mind and a lower anxiety level. We would love to help you think through your choices and help support your loved one in achieving their goals as best we can. Additionally, we highly recommend all of our seniors and families have a back-up plan – just in case an emergency occurs and a move is necessary, and our Dowda Senior Consultants’ Senior Advisors are happy to help you create the right back-up plan as well.

My mom is quite elderly, but I am not sure she will ever need assisted living. She hopes to live out her days in her own home. Should I still call you?

Yes! If your family member needs support in the home or has an emergency situation and has to navigate rehabs or other options, we are able to help guide and walk with you through these things. Additionally, we have found that over the years, seniors who hope to live at home often do not have an emergency back-up plan and are forced to make senior living choices and decisions in the midst of a crisis. Usually, at this point the senior is unable to participate in the decision-making process which causes the search itself to be a panicked race rather than a leisurely, thoughtful stroll. Our Dowda Senior Consultants’ Senior Advisors would love to help you and your loved one create and navigate an emergency back-up plan ahead of time – both to provide the senior with agency and choice in the process and to give the family a sense of peace in knowing there is a back-up plan in place.

My dad needs a LOT of care. He probably needs a nursing home and can’t go to an assisted living community, right?

The good news is that assumption is often incorrect. Assisted living communities are regulated by the Department of Social Services and are able to offer a very high level of care – far beyond what most people, and even some doctors, realize. Assisted Living communities are much less expensive and much more home-like than skilled nursing facilities. Oftentimes, families are surprised by how lovely assisted living communities are and how much care they can offer. Our team of Dowda Senior Consultants’ Senior Advisors would love to talk with you and show you some of the communities that may be a fit for you or your loved one.

If I would like someone from Dowda Senior Consultants to come and speak to my group, who should I contact?

It is a privilege for our team to meet with folks who are desiring to learn more about dementia care or about the various senior living options in the Greater Richmond Area. If you would like someone from our team to come and speak to your business, church group, neighborhood association, women’s club, etc., please don’t hesitate to reach out to us here and send us a message about your upcoming event or group.

Testimonials

“My anxiety dropped from 100 to 10 immediately after talking with Jen. She is not only knowledgeable and professional, but also compassionate, kind, and charming. I do not want to imagine going through this time without Jen.” — Shelley Rowe

Helping you take the next step

For Seniors. For Richmond. For Good.